TERMS OF SERVICE

GrantHawk — granthawk.ai

Effective Date: April 2, 2026

These Terms of Service ("Terms") govern your access to and use of the GrantHawk web application and related services (the "Service") operated by KindredGrove LLC, doing business as GrantHawk ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are 18 or older, that the information you provide is accurate, and that you have the authority to bind any organization you associate with your account.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at ar.kindredgrove@gmail.com if you suspect unauthorized access to your account. We are not liable for losses arising from unauthorized use of your account.

3. Description of the Service

GrantHawk provides AI-assisted tools for preparing grant applications. The Service includes document upload and analysis, eligibility assessment, requirements extraction, budget review, AI-powered chat, narrative section drafting, pre-submission checklists, and application export. The Service is a preparation tool and does not submit grant applications on your behalf, guarantee grant approval, or provide legal, financial, or compliance advice.

4. AI-Generated Content Disclaimer

Important: The Service uses artificial intelligence to analyze documents and generate content such as eligibility assessments, requirement checklists, budget reviews, and narrative drafts. AI-generated outputs are provided as drafts and starting points only. They may contain errors, omissions, or inaccuracies.

You are solely responsible for reviewing, verifying, and editing all AI-generated content before including it in any grant application or submission. GrantHawk does not guarantee the accuracy, completeness, or suitability of any AI-generated output. Reliance on AI-generated content without independent review is at your own risk.

5. User Content and Ownership

5.1 Your Content

You retain all ownership rights in the documents, data, and other materials you upload to the Service (“User Content”). By uploading User Content, you grant us a limited, non-exclusive, revocable license to store, process, and transmit your User Content solely to provide and improve the Service. This license includes the right to analyze AI interaction data for quality assurance and aggregated analytics purposes as described in Section 5.4. We do not sell your data. We do not use your User Content to train AI models. Our third-party AI provider’s standard commercial API terms prohibit them from using API inputs and outputs for model training. For details, see our Privacy Policy.

5.2 AI Outputs

Content generated by the Service’s AI features based on your inputs (“AI Outputs”) is provided to you for your use. To the extent permitted by applicable law, you may use AI Outputs in your grant applications and related work. We do not claim ownership of AI Outputs generated from your specific User Content.

5.3 Responsibility for Content

You represent that you have the right to upload any content you submit to the Service and that such content does not infringe the intellectual property rights or other rights of any third party. You are solely responsible for the legality and accuracy of your User Content.

5.4 AI Interaction Analytics and Quality Assurance

By using the Service, you acknowledge and agree that we may: (a) analyze aggregated, de-identified data from AI interactions across all users to identify common questions, usage trends, and areas for product improvement; and (b) periodically review samples of AI-generated responses for quality assurance purposes, including evaluating the accuracy, relevance, and consistency of AI outputs over time.

Quality assurance reviews are conducted by authorized personnel only, and all reviewed content is treated as confidential. We do not publish, share, or publicly disclose the content of individual AI interactions. De-identified, aggregated insights (such as the types of questions users commonly ask or overall response quality metrics) may be used internally for product development and may inform publicly shared statistics about Service performance, but will never include information that identifies a specific user or organization.

6. Subscriptions, Billing, and Trials

6.1 Free Trial and Usage Limits

We may offer a free trial or limited free tier with restricted AI interactions. Trial terms and interaction limits are described on the pricing page of our website and are subject to change.

6.2 Paid Subscriptions

Paid subscriptions are billed on a recurring basis (monthly or annually, as selected at checkout) through Stripe. By subscribing, you authorize us to charge your payment method at the start of each billing cycle. All fees are stated in US dollars unless otherwise specified.

6.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period; you will retain access until then. We do not provide prorated refunds for partial billing periods. If you believe you have been charged in error, contact us at ar.kindredgrove@gmail.com within 30 days.

6.4 Price Changes

We may change subscription prices with at least 30 days’ advance notice. Price changes take effect at the start of the next billing cycle after the notice period.

7. Acceptable Use

You agree not to use the Service to:

  • Upload content that is unlawful, fraudulent, defamatory, or that infringes the rights of others

  • Submit false or misleading information in grant applications

  • Attempt to reverse-engineer, decompile, or extract source code from the Service

  • Interfere with or disrupt the Service’s infrastructure or security

  • Use automated scripts, bots, or scrapers to access the Service without our written permission

  • Resell, sublicense, or redistribute the Service or its outputs to third parties as a competing product

  • Circumvent usage limits, authentication, or access controls

We reserve the right to suspend or terminate accounts that violate these terms.

8. Intellectual Property

The Service, including its design, code, features, documentation, branding, and all related intellectual property, is owned by KindredGrove LLC and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand elements. Nothing in these Terms transfers ownership of the Service or its underlying technology to you.

9. Third-Party Services

The Service integrates with third-party providers for AI processing, payment processing (Stripe), database infrastructure, and application hosting. Your use of these integrated services is also subject to their respective terms. We are not responsible for the availability, performance, or practices of third-party providers.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant that AI-generated outputs will be accurate, complete, or suitable for any particular grant application or purpose. Grant outcomes depend on many factors outside our control, and use of the Service does not guarantee funding.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KindredGrove LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GRANT FUNDING, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless KindredGrove LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of a third party.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, upon reasonable notice (except in cases of serious Terms violations, fraud, or illegal activity, where immediate termination may be necessary). You may terminate your account at any time by contacting us or using account settings. Upon termination, your right to use the Service ceases immediately. We will make your User Content available for download for 30 days after termination, after which it may be deleted.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict-of-law principles. Any disputes arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Weber County, Utah, and you consent to the personal jurisdiction of those courts.

Before initiating any legal proceeding, you agree to attempt to resolve the dispute informally by contacting us at ar.kindredgrove@gmail.com. We will attempt to resolve the matter within 30 days.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide at least 30 days’ notice by email or by posting a notice within the Service. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes.

16. Miscellaneous

  • Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and KindredGrove LLC regarding the Service.

  • Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.

  • Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

  • Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

  • Force Majeure. We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, internet or infrastructure outages, or third-party service failures.

17. Contact Us

If you have questions about these Terms, please contact us at:

KindredGrove LLC

Email: ar.kindredgrove@gmail.com

Website: granthawk.ai